AI Editing Studio · Elvo LLC

Refund policy

Updated November 4, 2026

14-day refund policy

Pro is a preorder, with payment now and delivery after release. Our 14-day full refund offer applies from the purchase date. A release update is sent by email within two weeks of purchase

Full refund within 14 days

You may request a full refund within 14 calendar days of your purchase, for any reason. You do not need to give a reason or complete troubleshooting to receive this refund.

This policy applies to Studio Pro. Downloading or using the product does not remove this 14-day refund offer.

How to request a refund

Email value@grigorets.com with your refund request. Your order reference and purchase email help us locate the order. For Payhip preorders, include the order reference from your Payhip receipt.

Refunds are processed through the original payment provider and returned to the original payment method. Bank processing times vary.

Your rights

This policy does not limit mandatory consumer rights or any additional rights under the Payhip terms. If you have a problem with an order, please contact us for help.